Service & Maintenance

Camera, Access Control & Low Voltage Service

CameraDual installs, services and maintains security cameras, door access systems and low voltage instruments and automation equipment across Philadelphia, the PA suburbs, South Jersey, Delaware and Charlotte, North Carolina — any brand, whether we installed it or not. We also provide maintenance services for companies looking to outsource their field tech department.

Free estimates · Most service calls scheduled within 24–48 hours

Security Camera Installation

Residential and commercial camera installation — solar wireless, PoE, NVR and PTZ systems mounted, aimed, focused and tested the same day.

  • Solar and wire-free cameras for homes, driveways and storefronts
  • PoE and NVR systems with cable runs, terminations and rack cleanup
  • App setup, motion zones, alerts and family or staff access

Camera Maintenance & Repair

Cameras drift, lenses fog, drives fill, firmware stalls. We service systems we installed and systems we didn't — any brand.

  • Lens cleaning, refocus, re-aim and weather-seal checks
  • NVR/DVR health, hard-drive replacement and retention tuning
  • Firmware updates, offline camera recovery and Wi-Fi/PoE fixes
  • Scheduled quarterly or semi-annual preventive maintenance plans

Access Control Maintenance

Door readers, keypads, maglocks, strikes and intercoms kept working — plus credential management when staff or tenants change.

  • Reader, keypad, maglock, strike and REX troubleshooting
  • Badge/fob issuing, revoking and access-schedule updates
  • Door position, fail-safe/fail-secure and fire-release verification
  • Controller firmware, backups and camera-to-door event integration

Low Voltage Instruments & Equipment

We service all low voltage automation equipment — and provide ongoing maintenance for any company looking to outsource its field tech department.

  • Low voltage instruments, sensors, controllers, relays and panels
  • Automation and BAS/BMS field devices, gate operators, intercom and paging
  • Structured cabling, terminations, power supplies and UPS checks
  • Outsourced field technician coverage: dispatch, installs, PMs and break-fix under your SLA

Local service areas

Same-region technicians, no national call center. If your town is nearby and not listed, call us — we most likely cover it.

  • Philadelphia, PA
  • Northeast Philadelphia
  • Bensalem, PA
  • King of Prussia, PA
  • Norristown, PA
  • West Chester, PA
  • Media, PA
  • Doylestown, PA
  • Cherry Hill, NJ
  • Camden, NJ
  • Mount Laurel, NJ
  • Wilmington, DE
  • Newark, DE
  • Charlotte, NC
  • Matthews, NC
  • Huntersville, NC

Any brand, any platform

Consumer wireless cameras through enterprise NVR, PTZ and access control controllers — we work on what you already own.

Fast local response

Call or text and speak to a technician, not a call center. Most service visits land within 24 to 48 hours.

Maintenance plans

Quarterly or semi-annual checkups keep footage clear, storage healthy and doors locking the way they should.

Service & maintenance FAQs

Do you service security cameras you didn't install?

Yes. We maintain and repair most brands and platforms, including existing NVR, DVR, PoE and wireless camera systems installed by another company.

How fast can you come out for camera repair in Philadelphia?

Call or text 267.788.3369. Most Philadelphia, PA suburb, South Jersey and Delaware service calls are scheduled within 24 to 48 hours, with same-day slots when available.

Do you offer access control maintenance contracts?

Yes. We offer quarterly and semi-annual maintenance plans covering camera inspections, door hardware checks, credential management and firmware updates, plus priority response between visits.

What does a service call cost?

Pricing depends on the system size and site. Call for a free estimate — camera-only purchases start at $100 and professional camera installation starts at $150.

Do you service low voltage instruments and automation equipment?

Yes. We service all low voltage automation equipment — instruments, sensors, controllers, relays, panels, BAS/BMS field devices, gate operators, intercom, structured cabling and power supplies — for commercial and industrial sites.

Can our company outsource its field tech department to CameraDual?

Yes. We provide ongoing maintenance and field technician services for companies that want to outsource their field tech department — dispatch, installations, preventive maintenance, break-fix and site documentation under your SLA, without payroll, trucks or tooling overhead.

Need a camera or door system serviced?

Call or text 267.788.3369 and describe what's happening. We'll tell you what it likely is and what a visit costs before we roll out.